Privacy Policy – Urbunza

Last Updated: August 24, 2025

1. Information We Collect

We may collect the following information when you visit or make a purchase at Urbunza:

• Your name, email, phone number, and address
• Order and payment details
• Device and browsing data (IP address, cookies, browser type)
• Customer support inquiries, including live chat messages

2. How We Use Your Information

• To process and deliver your orders
• To provide customer support via email and live chat
• To send promotional offers and updates (if you opt in)
• To improve our website, products, and services

3. Sharing of Information

We do not sell your personal data. Information may only be shared with:

• Trusted service providers (payment gateways, courier partners, IT services)
• Legal authorities when required by UAE law

4. Data Protection

We use encryption, secure payment gateways, and other safeguards to protect your data. However, no online transmission can be 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

• You may request access to the personal information we hold about you
• You may ask us to correct or delete your data
• You may opt out of marketing emails anytime

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: maanii5566@gmail.com
💬 Live Chat: Available on our website

8. Changes to this Policy

We may update this Privacy Policy from time to time. Please check this page for the latest version.

© Urbunza. All rights reserved.